Comparison

WA CRM vs Interakt

Interakt is a WhatsApp Business API suite for commerce, notifications and support, sold on paid plans. WA CRM is a free Chrome extension that turns WhatsApp Web into a simple sales CRM — capture leads in one click, set stages and reminders, and sync to Google Sheets, with no API. Pick Interakt for API-based order notifications and catalogues; pick WA CRM to manage and follow up on sales conversations without migrating your number.

Side by side

WA CRM vs Interakt at a glance

InteraktWhatsApp Business API platform. WA CRM — a free Chrome extension CRM for WhatsApp Web.

WA CRMInterakt
What it isChrome extension on WhatsApp WebWhatsApp API commerce/support suite
Price to startFreePaid plans + conversation fees
Setup~2 minutesAPI onboarding
Lead CRM (stages/reminders)Built-inSupport-oriented
Google Sheets syncIncludedVia integrations
Order notifications / catalogueNoYes

Be honest

When Interakt is the better choice

No tool wins for everyone. Pick Interakt if:

You run an online store and want WhatsApp order/shipping notifications via the API.
You need a product catalogue and automated support flows on WhatsApp.
You are ready to use the WhatsApp Business API and its per-conversation pricing.

Otherwise — if you want to capture, organise and follow up on the WhatsApp leads you already have, for free — WA CRM is the faster start.

FAQ

WA CRM vs Interakt — questions

Is WA CRM a good Interakt alternative for sales teams?

Yes, if your goal is capturing and following up on leads inside WhatsApp Web rather than API-based commerce notifications. WA CRM is free to start and needs no API onboarding.

Pricing

Simple pricing that pays for itself

Start free. Upgrade when you're closing more. No per-lead fees, no lock-in.

Free
Free
Free forever

Get started solo

Start free
  • 1 user
  • Up to 100 leads
  • Stages, tags & notes
  • Follow-up reminders
  • WhatsApp lead capture
  • Activity timeline
Most popular
Pro
$19/mo
Billed $228/year

For the power seller

  • Everything in Free
  • Unlimited leads
  • Google Sheets two-way sync
  • CSV export
  • Reminders + desktop alerts
  • Lead score & temperature
  • Priority email support
Business
$39/mo
Billed $468/year

For sales teams

  • Everything in Pro
  • Unlimited team members
  • Roles: Manager, TL & Agents
  • Team dashboard & per-rep insights
  • Pipeline funnel & trends
  • Google Sheets per-agent tabs
  • Priority support

Why teams pick WA CRM over traditional CRMs

WA CRMTraditional CRMs
Works inside WhatsApp WebYes — no tab switchingNo / clunky plugins
1-click lead captureYesManual data entry
Setup time2 minutesDays of onboarding
Follow-up reminders on chatsYesRarely
Google Sheets 2-way syncIncludedPaid add-ons
Team roles & per-rep insightsIncludedEnterprise tier only
Starting priceFree, then $19$25–$150 / user

Try the free WhatsApp CRM
that lives in your chats

Add WA CRM to Chrome and start capturing every lead in minutes — free to begin.

Add to Chrome — FreeCreate free account