Comparison

WA CRM vs Interakt

Interakt is a WhatsApp Business API suite for commerce, notifications and support, sold on paid plans. WA CRM is a free Chrome extension that turns WhatsApp Web into a simple sales CRM — capture leads in one click, set stages and reminders, and sync to Google Sheets, with no API. Pick Interakt for API-based order notifications and catalogues; pick WA CRM to manage and follow up on sales conversations without migrating your number.

Add WA CRM to Chrome — FreeCreate free account

Side by side

WA CRM vs Interakt at a glance

Interakt — WhatsApp Business API platform. WA CRM — a free Chrome extension CRM for WhatsApp Web.

WA CRMInterakt
What it isChrome extension on WhatsApp WebWhatsApp API commerce/support suite
Price to startFreePaid plans + conversation fees
Setup~2 minutesAPI onboarding
Lead CRM (stages/reminders)Built-inSupport-oriented
Google Sheets syncIncludedVia integrations
Order notifications / catalogueNoYes

Be honest

When Interakt is the better choice

No tool wins for everyone. Pick Interakt if:

→You run an online store and want WhatsApp order/shipping notifications via the API.
→You need a product catalogue and automated support flows on WhatsApp.
→You are ready to use the WhatsApp Business API and its per-conversation pricing.

Otherwise — if you want to capture, organise and follow up on the WhatsApp leads you already have, for free — WA CRM is the faster start.

FAQ

WA CRM vs Interakt — questions

Is WA CRM a good Interakt alternative for sales teams?

Yes, if your goal is capturing and following up on leads inside WhatsApp Web rather than API-based commerce notifications. WA CRM is free to start and needs no API onboarding.

Pricing

Simple pricing that pays for itself

Start free. Upgrade when you're closing more. No per-lead fees, no lock-in.

Free
Free
Free forever

Track your own leads, on your own

Start free
  • ✓ 1 user
  • ✓ Up to 30 leads tracked & stored
  • ✓ Stages, tags & notes
  • ✓ Follow-up reminders
  • ✓ WhatsApp lead capture
  • ✓ Activity timeline
Most popular
Pro
₹833/mo
₹9,990 billed once a year

Everything, for your whole team

  • ✓ Unlimited leads
  • ✓ Unlimited team members
  • ✓ Shared pipeline & central team tracking
  • ✓ Roles: Manager, Team Lead & Agents
  • ✓ Group tickets — raise, assign, resolve
  • ✓ Group analytics & member capture
  • ✓ CSV export
  • ✓ Priority support

Why teams pick WA CRM over traditional CRMs

WA CRMTraditional CRMs
Works inside WhatsApp Web✓ Yes — no tab switchingNo / clunky plugins
1-click lead capture✓ YesManual data entry
Setup time✓ 2 minutesDays of onboarding
Follow-up reminders on chats✓ YesRarely
Google Sheets 2-way sync✓ IncludedPaid add-ons
Team roles & per-rep insights✓ IncludedEnterprise tier only
Starting price✓ Free, then $19$25–$150 / user

Try the free WhatsApp CRM
that lives in your chats

Add WA CRM to Chrome and start capturing every lead in minutes — free to begin.

Add to Chrome — FreeCreate free account