Free templates

WhatsApp Message Templates

Free, copy-paste templates for sales, follow-ups, quotes, reminders and closing. Personalise the [name] and send.

First reply & greetings

Open the conversation fast and warm.

Hi [name] 👋 Thanks for reaching out! How can I help you today?

Hello [name]! Great to hear from you. Are you looking for [product/service]?

Hi [name], thanks for your interest in [company]. What would you like to know?

Follow-up (gone quiet)

Nudge without being pushy.

Hi [name], just checking in on this — is there anything I can help clarify?

Hey [name], no rush at all — should I keep this open for you, or is now not the right time?

Hi [name] 🙂 following up on my last message. Happy to answer any questions whenever you’re ready.

After sending a quote

Move a warm lead toward a decision.

Hi [name], did you get a chance to review the quote I sent? Happy to walk you through it.

Hey [name], any questions on the pricing? I can also share a couple of options if that helps.

Hi [name], the quote is valid till [date]. Want me to lock it in for you?

Appointment & callback reminders

Reduce no-shows.

Hi [name], just a reminder about our call on [day] at [time]. Does that still work for you?

Hello [name], confirming your appointment tomorrow at [time]. Reply YES to confirm 🙌

Hi [name], you asked me to check back today — is this a good time to talk?

Payment & invoice reminders

Polite and clear.

Hi [name], a gentle reminder that invoice [#] for [amount] is due on [date]. Let me know if you need the link again.

Hello [name], just following up on the pending payment for [order]. Happy to help if anything’s unclear.

Hi [name], your payment for [service] is now due. Here’s the link: [link]. Thank you!

Thank you & closing

End on a high note and ask for referrals.

Thank you so much, [name]! 🎉 It’s been a pleasure. Reach out anytime you need anything.

Hi [name], thanks for choosing [company]! If you know anyone who’d find this useful, I’d love an introduction.

Thanks [name]! I’ve noted everything down. I’ll follow up on [date] to make sure all is well.

FAQ

Questions

How do I use these WhatsApp templates?

Tap “Copy” on any template, paste it into WhatsApp, replace the [name] and other placeholders with your details, and send. They work in both WhatsApp and WhatsApp Business.

Are these WhatsApp message templates free?

Yes, all templates are free to copy and use, with no sign-up.

Can I save and reuse my WhatsApp templates?

Yes. WhatsApp Business has a “Quick replies” feature for saved messages, and WA CRM lets you keep notes and follow-up reminders on each lead so you always know what to send next.

How often should I follow up on WhatsApp?

A good rhythm is: reply fast, follow up within 24–48 hours, then again after 3 days if there’s no response. Keep it short and helpful, not pushy.

Never forget a follow-up

WA CRM keeps templates, stages and reminders on every WhatsApp lead — right inside WhatsApp Web. Free to start.

Add to Chrome — FreeCreate free account